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CGI Sliding Glass & Patio Doors in Palm Beach: What to Know First
CGI sliding glass and patio doors in Palm Beach typically cost $180 to $1,400 to repair, depending on whether it’s a roller replacement, track realignment, or a full panel service. Most jobs are completed the same day once parts are in hand, and we tell you the price before any work begins. TruePane Windows & Doors is an independent CGI service provider, we are not affiliated with or authorized by CGI, and we’re one of the few shops in Palm Beach County that will put the parts and labor details on paper before the work starts. This page is for homeowners who own a CGI sliding door or patio door and need straight answers about what’s wrong, what it costs, and whether it’s worth fixing. Call (850) 801-5596 and you’ll get a live person who knows CGI hardware by part number, not a script reader.
How CGI Products Fail - and How We Fix Them
- Roller assemblies on CGI Estate Series sliders wear flat after 15 to 20 years of Palm Beach salt air. The nylon wheel flattens on one side and the door drags, then the homeowner forces it and bends the track. We replace the rollers with OEM or equivalent stainless-steel assemblies, clean the track channel, and set the door height so it doesn’t happen again for another decade. No lube-and-go jobs here.
- CGI Estate Series sliding doors develop a “sticky open” at about 11 a.m. on summer days, when the southern exposure heats the jamb side and the frame swells. We have seen this in homes along South Ocean Boulevard and in West Palm’s older coastal neighborhoods. The real fix is adjusting the reveal at the jamb and, in some cases, shimming the track to keep the alignment true under thermal load. It’s a half-day job most of the time.
- CGI 7780 and 7781 impact sliding doors sometimes get a soft feel at the lock stile, where the twin-point lock has drifted out of time with the strike plate. The door latches, but it doesn’t seat hard. We retime the lock, adjust the keeper, and when the hardware shows corrosion we replace it with a salt-rated assembly so the door locks like it did when it was new.
- Track corrosion is the quiet killer on older CGI sliding doors in Palm Beach. The aluminum track sits in a recess that catches sprinkler overspray and salt film. The track pinholes, the rollers start jumping, and the door binds at the same spot every pass. We clean, inspect, and when the track is too far gone we replace it and bed the new one in sealant so water can’t sit under it.
- CGI patio door weatherstripping hardens after about eight to ten years in the Florida sun, especially on the western-facing doors. The door starts letting air, and on the worst days you can feel the heat standing next to the glass. We replace the compression strips and interior sweep, check the interlock, and re-set the panel so the doors close on the weather seal without slamming.
Our CGI Sliding Glass & Patio Doors Process
- 1
Call and tell us what the door is doing. We’ll ask what part of the day it sticks, drags, or leaks, and whether it’s a north or south exposure. That tells us more than most folks realize.
- 2
We come out and measure the door, not the problem. Technicians measure the opening, the panel square, the track reveal, and the gap at the interlock. We’re checking for the cause, not just the symptom.
- 3
We quote OEM parts and quality aftermarket parts side by side, on paper. Some CGI models have long lead times on OEM hardware. When a solid aftermarket option exists, we’ll tell you the tradeoff in plain language and let you decide.
- 4
We make the repair or adjustment right there when the parts are on the truck. Most roller, lock, and weatherseal work goes the same visit. If we’re ordering a panel or track, we tell you the honest lead time and show up when we say.
- 5
We test the door the way a homeowner tests it. Open, close, lock, unlock, slide it hard, slide it slow, check for light at the weatherseal, and run it on a hot afternoon. If the panel doesn’t glide true and lock with some authority, we’re not done.
- 6
You get the Done Right Promise in writing, both manufacturer warranty layers registered before the truck leaves the driveway, and Dale Kessler’s standing rule: if the pane is not true, the job is not done.
What CGI Sliding Glass & Patio Doors Costs in Palm Beach
Real numbers, no games. Here’s what we see for CGI sliding glass and patio door work in Palm Beach:
- Roller replacement, one panel: $180 to $340 installed, depending on whether we’re doing the top and bottom carriers or just the bottom set.
- Lock retiming and adjustment: $150 to $260, parts included if the existing hardware is salvageable.
- Weatherseal replacement, full door: $200 to $400, materials and labor.
- Track repair or replacement: $400 to $900, depending on track length and whether we’re bedding a new track in sealant.
- Full panel service with hardware overhaul: $700 to $1,400, which is the point where we’ll have an honest conversation about whether a replacement door makes more sense than putting money into a frame that’s tired.
What moves the price: the condition of the frame, the parts lead time, and whether the door is a standard height or a custom cut. Call (850) 801-5596 for an exact quote. Estimates are free, and we’ll put the number on paper before any wrench turns.
Why Palm Beach Homeowners Call TruePane Windows & Doors for CGI Work
We’ve served Palm Beach and the surrounding county since 2008, through a second-generation glazier’s craft tradition that started with Dale Kessler’s father repairing jalousie windows in El Cid. Dale grew up in this town, trained at Palm Beach State College, and has spent two decades setting and servicing impact-rated doors in salt air, humidity, and afternoon sun. Our techs are background-checked and uniformed, and they know CGI hardware well enough to tell you when a part is worth saving and when it’s past saving. We’re also authorized installers for PGT, CWS, ES Windows, and ECO Window Systems, which matters when a homeowner has a mixed house. And every job, no exceptions, carries the Done Right Promise and The Keystone Standard: both warranty layers registered in writing before we leave. If the frame is right and the glass is rated, the rest is just following through.
FAQs
No, not when the work is done the way we do it. We use OEM or properly matched aftermarket parts, keep the original frame and glass intact, and register both manufacturer warranty layers in writing before the job is closed. Independent service does not void a CGI warranty, and we document each part so the paper trail matches the work. If you have a warranty question, call (850) 801-5596 and we’ll walk through it with you.
Common wear items like rollers, lock assemblies, and weatherstripping are typically on our trucks or available within a few days. Less common parts, like a full panel or a specific CGI track extrusion, can take three to six weeks depending on the distributor. We’ll tell you the honest lead time before you commit to anything, and we never start a job we can’t finish clean. Call (850) 801-5596 and we’ll check parts for your specific model.
If the frame is square and the glass is intact, repair usually makes sense. Rollers, locks, weatherseals, and tracks are all serviceable parts, and a good repair will buy you another decade. If the frame is corroded through, the panels are out of square, or the glass has a failed seal, we’ll tell you straight and quote a replacement side by side with the repair cost. No pressure, just the numbers on paper. Estimate is free at (850) 801-5596.
No. We quote the job before we start, and we stand by the number. The only exception is if we open up the door and find hidden damage that changes the scope, and in that case we stop, show you what we found, and get your approval before any additional work. That’s The Keystone Standard in practice: no surprise line items, no change orders you didn’t sign off on.
Yes. A live person answers every call at (850) 801-5596, any hour, any day. A sliding door that won’t secure is a real problem, and we treat it that way. You won’t get a voicemail box or a callback request; you’ll get a person who can help you figure out the next step.
Call TruePane Windows & Doors at (850) 801-5596 for your free estimate on CGI sliding glass and patio door work in Palm Beach. A live person answers, we show up when we say, and the price you’re quoted is the price you’ll pay.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Palm Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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