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CGI Roof Repair in Palm Beach: What to Know First
CGI roof repair in Palm Beach runs $350 to $900 for most impact-glass and roof-framing repairs we handle, and we typically finish in one visit. TruePane Windows & Doors is an independent CGI service provider, which means we repair your CGI windows, roof glass, and surround framing without the manufacturer’s red tape or a sales pitch for a full replacement you may not need.
This page is for homeowners in Palm Beach, West Palm, El Cid, and the neighborhoods along the Intracoastal who own CGI impact products and want a straight answer on repair cost, timing, and the right fix. Call (850) 801-5596 and a live person answers, day or night.
How CGI Products Fail - and How We Fix Them
CGI makes a serious impact window, but Palm Beach salt air, high UV, and the occasional header-shift from stucco and concrete settle create failure patterns we see every month. Here’s what we actually find on CGI roof systems and skylights, and what we do to correct them.
- CGI Estate Collection skylight glazing seeps at the roof seal. The gasket beneath the aluminum glass frame was factory-set for a flat deck, but Palm Beach barrel-tile and S-tile transitions put torsional stress on the frame. We chase and re-bed the frame seat with a marine-grade sealant, then compression-test with a water wand to prove the fix.
- CGI Sentinel Series roof monitors fog between panes. The desiccant in the spacer loses its pull after a decade of humidity cycling on Florida roofs. The glass isn’t broken; the seal has given up. We order a matching laminated IG unit, set it into your original CGI frame, and re-register the warranty paperwork before we leave the driveway.
- CGI roof-lite frames show electrolysis at the fastener line. That white, crusty bloom along the edge is galvanic corrosion, not dirt. It happens where stainless fasteners meet the CGI aluminum extrusion and salt spray from the Intracoastal wicks into the seal gap. We isolate the fastener, clean the seat, and re-bed with a dielectric barrier so it doesn’t return.
- CGI Halo fixed units crack from thermal drift. A hairline crack that runs from the corner edge and grows every summer is almost always stress from the surrounding roof structure, not impact. The roof moves one way at noon, another at midnight. We inspect the opening, set the correct expansion gap, and re-glaze the panel.
- CGI hand-offs around the roof edge leak into the sill. The flashing under a CGI roof unit is often field-fitted by the roofing crew, not the window installer. Palm Beach storms drive water uphill on a sloped tile deck. We re-cap the neck with continuous zinc flashing and tie the waterproofing down and outward.
Our CGI Roof Repair Process
When you call us about a CGI roof issue in Palm Beach, here’s how the job actually goes front to back.
- 1
Call and talk to a person. You get a live voice at any hour. We ask the right questions: which CGI line, when the leak or crack appeared, whether the roof deck above is tile or flat membrane.
- 2
On-site diagnosis. We inspect the glass, frame, roof seal, and the roof contact surface. We measure every opening twice and photograph what we find before anything gets touched.
- 3
Parts call. For most repairs we use CGI OEM glass and gasket kits when they’re available. Where an aftermarket laminated IG unit makes more sense, we tell you plain: price, lead time, rating, and whether it keeps your warranty intact.
- 4
The repair. One crew, one day. We set the new unit, re-bed all seals, secure the frame, and restore the waterproofing line between window and roof.
- 5
Water test and walkthrough. We run the water wand over the seam and make you stand there while we do it. You watch it hold.
- 6
Paperwork and the Done Right Promise. Both warranty layers registered in writing before we leave. If it isn’t done right, we make it right. No arguing, no call center.
What CGI Roof Repair Costs in Palm Beach
Here are the numbers Palm Beach homeowners ask for most, and they’re honest ranges, not teasers.
- Skylight or roof-lite seal re-bedding: $350-$550
- Single-pane laminated IG replacement in an existing CGI frame: $550-$900
- Frame fastener corrosion repair with dielectric re-bug: $450-$700
- Roof-edge flashing correction and re-waterproofing: $500-$1,100
- Full CGI roof unit replacement (glass plus frame set into existing opening): $1,200-$2,800
The two big movers: whether we can source the right glass for your CGI series without a custom production run, and how far the roof flashing has to be opened up to reach clean structure. We give you the price on paper before we start, and the bill matches the quote. Call (850) 801-5596 for a free estimate.
Why Palm Beach Homeowners Call TruePane Windows & Doors for CGI Work
We’ve been doing glass and frame work across Palm Beach County since 2008 under Dale Kessler, a second-generation glazier who grew up in El Cid and trained at Palm Beach State College. When a CGI roof unit fails, we lean on that background instead of a franchise manual. Our technicians are background-checked and uniformed, and they work in your house the way they’d work in their own mother’s.
We also service PGT, CWS, ES Windows, and ECO Window Systems, so when you ask us to compare CGI to what you already have on the rest of the house, we can answer from experience, not a brochure. Every repair carries our Done Right Promise. A live person answers every call, around the clock. If the frame is right and the glass is rated, the rest is just following through.
FAQs
No, not if the repair is done with OEM or compatible parts and the work follows CGI’s glazing and fastener specifications. We document the existing warranty, note the repair method, and give you a written record that protects both warranty layers.
Most seal, gasket, and single-panel jobs finish in one visit, usually four to six hours from arrival to cleanup. Custom glass orders or a full frame replacement may add a few days. We’ll tell you the timetable before anything is ordered.
Yes. We order the exact CGI finish code and matching laminated tint for your line, whether it’s the Estate, Sentinel, or Halo series. For discontinued finishes, we use a color-match powder coat process that holds in Palm Beach sun.
If the frame is square and the seal failure is isolated, replace the glass unit and keep the frame. It’s usually a third to half the cost of full replacement. If the frame shows corrosion, we’ll tell you straight and show you the photos.
Most true repairs don’t require a permit, but when the work touches structural framing or roofline waterproofing, we pull the local permit and close it with the inspection passed. You’ll have the paperwork in hand.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Palm Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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