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AfterCGI Custom & Geometric Windows in Palm Beach: What to Know First
CGI custom and geometric windows in Palm Beach typically cost $1,800 to $6,500 per opening, depending on the shape, size, and impact-rating requirements, with most true custom shapes like arches and radius units running 4 to 10 weeks from order to install. We’re an independent CGI service provider, not a factory-authorized dealer, which means we repair and replace these windows on their actual merits, using OEM or quality aftermarket parts with no incentive to push a full replacement when a repair will hold.
This page is for CGI owners in Palm Beach who need a shaped or oversized window handled by people who understand the product, the climate, and the geometry. If your arch window is fogged, your radius frame is binding, or you’ve got an odd angle that three other companies wouldn’t touch, call (850) 801-5596. We’ll talk through what’s actually happening before we ever schedule a truck.
How CGI Products Fail - and How We Fix Them
CGI builds a solid window, but Palm Beach humidity, salt air, and hurricane-code engineering combine to create failure patterns we see repeatedly. Here’s what actually goes wrong with CGI custom and geometric units in this market:
- Seal failure on radius and arch units from the Estate and Estate Entrada series. Curved glass stresses the insulating seal differently than flat panes, and after 15 to 20 years of Palm Beach sun, the sealant along the curve degrades first. The window fogs at the arc, not the corners, because the flexible spacer used in curved glass absorbs moisture faster than rigid spacers. We replace the affected insulated glass unit, matching the exact curvature and low-E coating so the repair doesn’t stand out against its neighbors.
- Frame racking on oversized and custom trapezoid openings in the CGI Sentinel series. Large fixed geometric windows depend on perfect rough-opening alignment. When a concrete-block home settles even 1/4 inch over two decades, the frame gets pulled out of square and the corners develop hairline stress cracks. The symptom is a window that looks fine in October but whistles during January winds. We pull the unit, shim and level the opening, and reset with new flashing and sealant before re-glazing the corners.
- Hardware and track wear on CGI operable windows adapted to custom proportions. When a standard operable sash is stretched or truncated to fit a geometric opening, the balance arms and pivot hardware carry uneven load. Palm Beach’s salt air accelerates corrosion at those pivot points, so a window that opens smoothly in a showroom binds hard in a beachside house. The fix is replacing the worn hardware with corrosion-resistant aftermarket or OEM components rated for coastal exposure, not just lubing the track and hoping.
- Impact-laminate edge peeling on custom shapes from older CGI model runs. Impact glass is actually two panes with a bonded laminate interlayer, and on geometric cuts done before CNC water-jet cutting became standard, the edge work left the interlayer slightly exposed at odd angles. Years of humidity wick into the exposed edge and turn it cloudy white, a condition no amount of cleaning fixes. The IG unit gets replaced, and the new glass is factory-cut on modern equipment with proper edge spacing.
- Leak paths at the sill on arched CGI windows with custom-mitered frames. Any time a frame is mitered to follow a curve, there’s a seam. On well-installed CGI windows those seams are sealed at the factory. On units that got hammered by a past storm or an aggressive pressure-washing, the seam caulk fails and water enters behind the stucco. We remove the interior trim, trace the actual water path, and reset the miters with marine-grade sealant rather than just caulking the exterior and calling it done.
Our CGI Custom & Geometric Windows Process
Every CGI job we take in Palm Beach follows the same steps. Whether it’s a single arched transom over a front door or a wall of trapezoid glass facing the Intracoastal, the process doesn’t change. What changes is the attention to the specific unit.
- 1
We start on the phone. You explain the symptom and the window. We ask the questions that matter: What shape, what series, how old, which way the wall faces. A fogged arch facing east fails differently than a fogged arch facing west. Within ten minutes you know whether we can help and roughly what you’re facing.
- 2
On-site measurement and diagnosis. A uniformed technician comes out, measures every opening twice, and identifies the failure point before recommending anything. On a geometric window, the measurement itself often tells us more than the visual inspection: 1/8 inch of frame deflection on a trapezoid tells a different story than on a rectangle.
- 3
The parts decision. For glass, we source OEM CGI where lead time allows. When an older model is discontinued or lead time stretches, we offer quality aftermarket equivalents cut to the exact dimensions and impact specifications of the original. You see both options on paper, priced side by side, so the decision is yours. We never make that call for you.
- 4
The repair or replacement. For glass replacement, we remove the existing unit without damaging the frame, reset the new IG into the opening, and seal it to Palm Beach storm-code standards. For full-frame custom replacement, we order from a manufacturer partner who fabricates true geometric shapes. We pull permits where the work requires them, and we don’t skip that step to save a day.
- 5
Testing and documentation. Before we leave, we verify the window operates correctly, seals hold, and the reveals are even. We photograph everything. The warranty is registered in writing before the truck pulls away.
- 6
The Done Right Promise. If anything about the install isn’t right within 90 days, we return and fix it. No paperwork argument, no “that’s normal wear.” It’s the same standard Dale Kessler has worked under since he started measuring windows in Palm Beach County. If the pane is not true, the job is not done.
What CGI Custom & Geometric Windows Costs in Palm Beach
Here’s what we see in the market as of 2026, based on our own local bids and completed work across Palm Beach:
- Glass-only replacement for a standard CGI rectangular impact window: $850 to $1,600. Arched or radius adds 30 to 50 percent for the shaped glass.
- Custom geometric insulated glass unit, non-impact, up to 48 inches: $1,200 to $2,400.
- Custom geometric impact-rated glass unit, standard geometric shapes: $1,800 to $3,500.
- Full-frame replacement of a custom arched or radius CGI window, impact-rated: $3,200 to $6,500.
- Oversized custom fixed window, impact-rated, 48 to 72 inches, with unusual geometry: $4,500 to $8,000 and up depending on structural framing requirements.
The price moves on three things: the glass rating (impact adds a meaningful premium), the complexity of the shape, and what’s behind the stucco. A window that requires new structural headers or hurricane strap attention costs more than a clean glass swap. Mold remediation or rotted framing discovered mid-job gets documented, quoted, and approved by you before our tech proceeds. We quote line-item on paper, and the number on the quote is the number on the invoice. No change orders, no “we ran into complications.” Call (850) 801-5596 for an exact written estimate on your CGI windows. The estimate is free.
Why Palm Beach Homeowners Call TruePane Windows & Doors for CGI Work
Most of our CGI work comes from referrals, and that didn’t happen by accident. We’ve been setting windows in Palm Beach since 2008, and the houses here don’t forgive sloppy work. Salt air finds every gap. Summer storms find every weak seal. The local homes, many of them built in the 1970s and 1980s with jalousie windows like the ones Dale’s father repaired in El Cid, stretch and settle in ways a technician has to know before they touch a custom opening.
When we take on a CGI window, we’re not guessing at the product. We know the series, we know the failure points, and if a window isn’t worth repairing, we’ll tell you straight and show you the numbers for replacement. We also install and service PGT, CWS, ES Windows, and ECO Window Systems, so if switching makes more financial sense than repairing an aging CGI unit, you’ll see both options on the same table. No one’s pushing a product line. A live person answers the phone 24 hours a day. Most jobs are completed in a single visit, and the Done Right Promise follows every window we touch.
FAQs
CGI’s warranty is tied to the product, not the original purchaser, so a window in a home you bought may still be covered under its original terms, but the specifics depend on the series, the install date, and whether the original installer properly registered the unit. We research the warranty status on every job and register both layers of coverage in writing as part of The Keystone Standard so you don’t get caught arguing with customer service on your own. Call (850) 801-5596 and we’ll check your specific windows.
Most custom geometric CGI glass arrives in 4 to 8 weeks from order, with full-frame custom replacements running 6 to 10 weeks depending on the fabricator’s schedule and the complexity of the shape. Temporary securement and weather protection are available if we need to remove a failed unit before the replacement arrives. We’ll give you a real timeline in writing when we quote the work.
A fogged arched CGI window almost always needs only the insulated glass unit replaced, not the entire frame, so the repair is typically a fraction of full-replacement cost. The frame stays in the wall, the new curved IG is set and sealed in place, and the work is done in a single visit. If the frame itself is rotted or structurally compromised, we’ll tell you and show you the difference on the quote. Call (850) 801-5596 for a free estimate.
No. We quote line-item on paper before any work begins, and when unseen conditions require additional work, like rotted framing or missing hurricane strapping behind the stucco, we stop, show you what we found, and get your written approval before proceeding. The number on the approved quote is the number on the invoice. That’s the square deal, and it’s how we’ve kept our reputation in Palm Beach since 2008.
Matching is harder than most people expect because the frame profile, glass tint, and low-E coating have to line up from more than a foot away, not just from the driveway. We photograph the existing units, match the frame color and profile, and order glass with the same low-E and tint specifications as the originals. We can’t make a 20-year-old window look new again, but we can make the replacement look like it belongs next to its neighbors.
If you’re dealing with a CGI custom or geometric window that needs attention, call (850) 801-5596. We’ll talk through what you’re seeing, give you straight answers about repair versus replacement, and schedule a free estimate at a time that works for you. Over years in Palm Beach hasn’t made us fast talkers. It’s made us the people neighbors call when the window actually matters.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Palm Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.