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PGT Impact Windows & Doors in Palm Beach: What to Know First
We service and replace PGT impact windows and doors across Palm Beach, and most repair jobs are completed in one visit, usually within three to five business days of your call. We’re an independent PGT service provider, not a factory arm, which means we diagnose what’s actually wrong before quoting you a number. A full PGT window replacement in Palm Beach typically runs $1,800 to $4,200 per opening installed, while door work falls between $2,600 and $7,500 depending on size and series. Glass-only replacement on a PGT unit usually lands between $600 and $1,400 per lite. Call (850) 801-5596 and a live person will answer, day or night.
How PGT Products Fail - and How We Fix Them
- Fogging between panes on PGT WinGuard vinyl single-hung and casement units. This is the failure we see most often in Palm Beach, and it’s almost always a breached edge seal. Once moisture gets between the laminated glass layers, the insulating gas is gone and the pane starts looking milky, especially on east-facing elevations that catch morning sun off the Atlantic. The fix is glass replacement, not a scrape-and-reseal. We order the replacement IGU to match the original WinGuard lite, install it into the existing frame, and register the glass warranty in writing before we leave the driveway.
- Rollers that grind or bind on PGT 5500 and 450 Series sliding glass doors. Salt air and sand from Palm Beach’s oceanfront corridors get into the roller tracks and chew up the nylon wheels. A door that slides hard in January will be worse by August when the humidity makes the frame swell. We pull the panel, clean the track, replace the rollers with OEM PGT parts or a quality equivalent that matches the original track profile, and reset the panel height so the door locks square.
- Weep hole blockages on WinGuard picture windows and fixed lites. PGT frames are designed to drain water through small weep channels on the exterior bottom rail. In Palm Beach, pollen, sea spray, and fine coral dust plug those channels within a few seasons. Once blocked, water sits in the frame and works its way into the wall cavity. We clear the weeps, check the glazing bead for gaps, and reseal where needed. This is a twenty-minute fix that prevents a five-thousand-dollar stucco and drywall repair down the road.
- Stiff or misaligned hardware on PGT French doors and entry units. A door that won’t latch cleanly or needs a shoulder against it to engage the deadbolt is usually a hinge or strike plate problem, not a door problem. We often find the original install set the hinges slightly out of plane, and twenty years of settling made it worse. We realign the leaf, shim or replace the hinge plates, and set the strike so the door closes with one hand and locks without a fight.
- Discolored or delaminating glass on early-2000s PGT products. Some of the first-generation WinGuard units installed after Hurricane Frances and Jeanne have an inner laminate layer that’s starting to yellow faintly at the edges. It’s cosmetic, not structural, but it’s also not reversible. If it bothers you, we’ll replace the glass. If it doesn’t, we’ll tell you it doesn’t and leave it alone. We’re not in the business of selling work you don’t need.
Our PGT Impact Windows & Doors Process
- 1
You call, a person answers. You won’t get a voicemail tree. We’ll ask which PGT series you have, what the symptom is, and whether you’re in Palm Beach proper or one of the surrounding municipalities. From there we schedule the appointment.
- 2
We measure and diagnose on site. Our technician checks the frame, the glass, the hardware, and the rough opening. On PGT work, we’re looking for installation-related issues as much as product failures, because a good window set out of plane still fails early.
- 3
We quote parts and labor on paper, side by side. OEM PGT parts cost more and match exactly. Quality aftermarket options can save real money and perform well when chosen carefully. You’ll see both where it matters, with the trade-offs stated plainly.
- 4
We do the work in one visit when possible. Most PGT glass replacements and hardware jobs go from diagnosis to done in a single trip. Replacement windows and doors take longer by nature, but we tell you the schedule up front and hold to it.
- 5
We test every function before we call it done. Locks, rollers, weep drainage, seal continuity, and glass clarity. If a pane doesn’t sit true or a door doesn’t close with one hand, we rework it before we leave.
- 6
We hand you the warranty registration. Both manufacturer warranty layers, with durations stated, registered in writing before our truck leaves your driveway. That’s The Keystone Standard, and it’s on every PGT job we do.
What PGT Impact Windows & Doors Costs in Palm Beach
Here’s a straight answer, because you’ve probably gotten a lot of vague ones:
- PGT WinGuard glass replacement (single lite, standard size): $600 - $1,400
- PGT WinGuard window replacement (full unit, installed): $1,800 - $4,200 per opening
- PGT 5500 sliding glass door replacement (full unit): $2,600 - $5,800
- PGT French door or entry door replacement: $4,000 - $7,500
- Roller, hardware, or weatherseal repair: $180 - $450
What moves the price: opening size, glass package, whether the frame is salvageable, and access. A second-story window requiring ladder work costs more than a ground-level unit you can reach from a step stool. We quote fixed prices, not estimates that drift. Call (850) 801-5596 for a free estimate on your specific PGT situation.
Why Palm Beach Homeowners Call TruePane Windows & Doors for PGT Work
We’ve been working on Palm Beach homes long enough to know which PGT series were installed when, and what those installs tend to need thirty years later. Our technicians are background-checked, uniformed, and trained to treat a customer’s house the way they’d treat their own mother’s. The Done Right Promise means if it’s not done right, we make it right, no paperwork and no arguing. And when a PGT unit isn’t worth saving, we can quote comparable lines from Andersen, Pella, and CGI side by side on paper, so you see exactly what you’re buying. We’re also one of the few shops in the area that registers both manufacturer warranty layers before the truck leaves the driveway. That’s The Keystone Standard, and we’ve never wavered on it.
FAQs
No. Using an independent contractor for glass replacement or hardware repair does not void a PGT warranty, provided the work is done correctly and the replacement parts meet the original specifications. We document every job and register applicable warranty layers in writing so there’s no question later. If you’re unsure about your specific coverage, call (850) 801-5596 and we’ll walk through it with you.
Most single-lite PGT glass replacements are completed the same day, with the new IGU installed and the seal tested before we leave. Full window or sliding door replacements typically take one to two weeks from order to install, depending on the series and glass package. Call (850) 801-5596 and we’ll give you a real timeline for your job.
Repair when the frame is sound and the failure is the glass, hardware, or weatherseal. Replace when the frame shows signs of rot, warping, or repeated seal failure, or when you’d benefit from a newer glass package with better energy ratings. We’ll give you both options with prices and let you decide, because the right call depends on your house and your plans. Call (850) 801-5596 for an honest assessment.
We keep the most common PGT rollers, locks, and weatherseals in our shop inventory, and we special-order OEM glass units and larger components directly from PGT distribution. That means most common repairs happen in one visit, and glass replacements don’t sit waiting on a slow supply chain. If we need to order, we tell you exactly how long it will take.
Yes. Most of the PGT work we do in Palm Beach is on windows and doors installed by other companies years ago. We diagnose, repair, and replace regardless of who did the original install. The warranty we provide on our work stands on its own, and we register it in writing before we leave.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Palm Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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