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AfterCWS Roof Repair in Palm Beach: What to Know First
CWS roof repair in Palm Beach runs $380 to $1,450 for most residential jobs, depending on whether we’re replacing flashing, resealing a curb-mounted unit, or rebuilding a rotted curb. Most CWS skylight and roof-window repairs take a single visit, and we quote a fixed price before the truck rolls. If you own a CWS Velux-style roof window or skylight and you’re seeing water where it shouldn’t be, call (850) 801-5596. This page is for Palm Beach homeowners who want the job done right the first time, by a crew that answers the phone.
We’re TruePane Windows & Doors, and we’ve been setting glass across Palm Beach County since 2008. We’re not a CWS dealer, and we don’t pretend to be one. What we are is an independent CWS service provider that knows how these units fail in this climate. And we stand behind our work in writing.
How CWS Products Fail - and How We Fix Them
CWS makes roof windows and skylights that hold up reasonably well in temperate climates. But Palm Beach is not temperate. Salt air, three months of daily thunderstorms, and a sun angle that punishes flashing year-round create failure patterns we see again and again. Here’s what actually goes wrong:
- CWS Top-Hung Roof Windows: curb flashing separation. The factory flashing kit on the top-hung series seals fine at installation, but the thermal cycling between August heat and January cool spells slowly works the sealant bond at the curb corners. We pull the old flashing, inspect the curb for rot, then reflash with new metal and sealant rated for Florida UV. If the curb itself has gone soft, we rebuild it before anything else. Water doesn’t care how good the new flashing is if the curb underneath is sponge.
- CWS Fixed Skylight Series: glass seal degradation. After ten to fifteen years in direct Florida sun, the insulating glass seal in fixed CWS units starts to fail. You’ll see fog between the panes that comes and goes with the weather. That’s not a cleaning problem; it’s a broken seal. We replace the sash assembly when the frame is still square, or the entire unit when it’s not. A fogged skylight in Palm Beach doesn’t fix itself, and it doesn’t get better in September.
- CWS Curb-Mounted Units: rotted curb framing. This is the most expensive CWS failure we see, and it’s the one homeowners miss until the drywall on the ceiling starts to stain. A skylight sits in a framed opening, and if the flashing was ever slightly off or the sealant dried out, water seeps into the curb wood. By the time you see the stain, the curb is rotted and needs reconstruction. We quote the curb rebuild as a separate line item, in writing, before we start. No surprises on the bill.
- CWS Motorized/Manual Venting Units: operator and hinge wear. The venting mechanisms on CWS roof windows, particularly the manual crank versions, wear out faster in salt air. Operators get stiff, then seize. Hinges develop play that lets the sash sit just off the gasket, which is enough to let wind-driven rain in. We replace operators and hinges with manufacturer-equivalent hardware, adjust the sash, and confirm it closes square against the gasket before we leave.
- CWS Flashing Kits: missing or improper step flashing at roof transition. On shingle roofs in Palm Beach, we regularly find CWS units where the step flashing doesn’t tie into the existing roof course properly. That’s a roofing detail, not a skylight defect, but it leaks just the same. We work the shingles back, set the flashing to shed water correctly, and seal the transitions. If there’s damage to the underlayment, we address it before reseating the unit.
Our CWS Roof Repair Process
We do this work the way Dale Kessler learned it: measure findings against what the manufacturer shipped, quote honestly, repair properly. Here’s how a typical CWS roof repair with us goes:
- 1
You call (850) 801-5596. A live person answers. You describe the problem; we schedule a visit when you’re available. No automated phone tree, no waiting for a call back.
- 2
We inspect and diagnose. Our uniformed, background-checked technician climbs up, checks the unit, the flashing, the curb, and the surrounding roof transition. We photograph everything worth seeing.
- 3
We quote line by line. You get parts, labor, curb repair if needed, and all material separate on paper. We quote OEM and quality aftermarket options where they make sense, so you see the real difference in what you’re buying. You decide; nothing gets sold that you don’t approve.
- 4
We do the repair. The fix is done in one visit for most CWS failures. Flashing gets replaced with materials correct for a Palm Beach salt-air roof. Seals, operators, and hinges get replaced with manufacturer-equivalent parts. If the curb is rotted, we rebuild it to code before anything gets re-set.
- 5
We test it. After the unit is set and sealed, we water-test the perimeter and verify the vent operation (if equipped). We don’t leave until the unit does what it should.
- 6
We stand behind it. Every repair carries the Done Right Promise. If something isn’t right, we come back and make it right. That’s the rule Dale keeps on the whiteboard: if the pane is not true, the job is not done.
What CWS Roof Repair Costs in Palm Beach
Here’s honest Palm Beach pricing for the CWS repairs we do most. These are ranges, not promises; every job is different, and you’ll get an exact quote before we begin:
- Flashing repair or replacement (one unit): $380-$650, depending on roof type and current flashing condition.
- Seal replacement on fixed skylight: $450-$800, including removal, cleaning, seal replacement, and re-set.
- Operator and hinge replacement on venting unit: $300-$550 per unit, parts and labor.
- Curb rebuild (partial, with reflash and re-set): $950-$1,450, depending on curb size and framing access.
- Full unit replacement (when repair doesn’t make sense): $1,500-$4,200, quoted side by side with a comparable manufacturer alternative so you can make a real decision.
What moves the cost: roof pitch and access, the age of the unit and whether parts are still available from CWS inventory, and the condition of the curb and surrounding roof deck. If the roof structure is compromised, we’ll tell you before we touch anything else. Call (850) 801-5596 for a free estimate on your specific job.
Why Palm Beach Homeowners Call TruePane Windows & Doors for CWS Work
That question usually starts with a previous contractor who didn’t answer the phone on the third return trip. We hear it often enough that we built the company around making sure it doesn’t happen. The Done Right Promise means we stand behind the work; The Keystone Standard means both manufacturer warranty layers are registered in writing with stated durations, before the truck leaves your driveway. We are authorized installers for more than a dozen manufacturers, and when a CWS unit isn’t worth fixing we quote PGT, CGI, ES Windows, and ECO Window Systems side by side on paper so you see exactly what you’re buying. If the frame is right and the glass is rated, the rest is just following through.
FAQs
Work done by an independent service provider generally doesn’t void a CWS manufacturer warranty, but it also doesn’t extend it. We register both warranty layers in writing on our own work, so your repair with us is covered regardless of what CWS does or doesn’t do. Call (850) 801-5596 to discuss the specifics of your unit.
If the part is standard hardware like an operator, hinge, or gasket, we usually have it or get it same week from our distributor network. If it’s a complete sash or a specialty flashing kit that CWS has discontinued, we tell you honestly and quote the aftermarket alternative in writing before anything gets ordered.
The answer depends on the unit’s age, the condition of the curb, and whether the glass itself is broken or sealed. If the frame is square and the curb is sound, a repair usually makes sense. If the insulated glass unit has failed and the frame is twenty years old, you’ll frequently spend 60-70% of the replacement cost patching it, and we will tell you that straight.
Most flashing, seal, and hardware repairs are completed in one visit, usually half a day with roof access and weather permitting. A full curb rebuild extends the job to a day or two because framing has to be cut, treated, and given proper time to set before the unit gets re-seated.
Yes. We carry or source parts for PGT, CGI, ES Windows, and ECO Window Systems roof units, and if your CWS unit isn’t repairable we quote comparable alternatives line by line so you can see what you’re moving to.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Palm Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.