Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
CWS Impact Windows in Palm Beach: What to Know First
CWS impact windows in Palm Beach are built to take a hurricane, but the hardware, seals, and frames around them age like anything else exposed to salt air and full sun. We’re an independent CWS service provider, not a factory affiliate, and we repair and replace CWS impact windows across Palm Beach with upfront pricing, most jobs done in a single visit, and a Done Right Promise on every piece of work. If you own a CWS product and something is not right, call (850) 801-5596 and a live person answers, day or night. This page is written for the homeowner who has lived in their Palm Beach house for twenty years and wants the job done right the first time.
How CWS Products Fail - and How We Fix Them
CWS impact windows have their own habits. Here are the failure modes we see most often in Palm Beach, and what we do about each one:
- Roller and track bind on horizontal sliders (CWS 8000 and 9000 series). Palm Beach salt air pits the aluminum track, and the rollers pick up sand. The sash starts to drag, then sticks. We clean the track, replace rollers, and re-square the sash so it travels like it did new. If the track is too far gone, we replace the track and rollers together.
- Weeping and fogging at the sealed unit (CWS 400 series casements). Old sealant loses its give after enough south-facing summers. Water gets in, the argon escapes, and you get a window that looks like a shower door. We pull the sash, replace the sealed unit, and put it back with sealant depth set to manufacturer spec. A fogged CWS sash does not need a whole new window in most cases.
- Latch and lock failures on CWS single-hung impact windows. The spring-loaded latch wears, or the keep shifts out of alignment from years of someone forcing the sash down. That leaves the window unlocked in a storm and drafty every other day. We replace the latch with the correct CWS hardware profile and reset the keep so it latches on the first try.
- Stiff or seized cranks on casement and awning units (CWS 300 series). Salt corrodes the gearbox inside the crank, especially within a few blocks of the Intracoastal. Owners replace the whole sash thinking the window is shot, when the fix is a new operator and a properly sealed crank housing. We stock the common CWS operator sizes and can get the rest in a day or two.
- Frame corner separation on older CWS picture windows. The corner keys in extruded aluminum frames loosen over time. The corner opens by a few millimeters, and then wind-driven rain finds the gap. We disassemble, clean, re-key, and seal the corner. That is a job where “close enough” is not close enough, and why Dale Kessler keeps the rule on the whiteboard: if the pane is not true, the job is not done.
Our CWS Impact Windows Process
When you call about a CWS impact window, here is how we handle it, from the first call to the final check:
- 1
The call. A live person answers, 24/7. You describe what the window is doing, and we schedule a time that holds. We’ll be there when we say.
- 2
The in-person look. A background-checked, uniformed technician measures every opening twice and checks the frame, the sash, the hardware, and the seal. We write down what we find, not what we assume.
- 3
The written quote. We put the numbers on paper side by side: OEM CWS parts versus a quality aftermarket option when one exists. You see exactly what you’re buying and what each choice costs. No surprise line items on the bill, ever.
- 4
The repair or replacement. If it’s a repair, most jobs are completed in a single visit. If it’s a full replacement, we order the correct CWS product or a multi-brand alternative, pull permits when required, and set the new unit square and level.
- 5
The test. We cycle the window through its full range of motion, check the sealant, confirm the water drainage path, and make sure the latch engages. If the frame is right and the glass is rated, the rest is just following through.
- 6
The guarantee. Every job carries the Done Right Promise. If it is not done right, we make it right. No paperwork fights, no arguing.
What CWS Impact Windows Costs in Palm Beach
CWS impact window repair in Palm Beach typically runs between $185 and $480, depending on what failed and how accessible the window is. The rate reflects the cost of doing work in Palm Beach: tight lots, older construction, and the need to get it right the first time. Here is a straightforward look at what moves the price:
- Roller and track replacement: $185-$340 per sash, depending on track condition and access.
- Sealed unit replacement (fogged glass): $310-$720 per sash for a CWS impact-rated unit, depending on size and glass package.
- Lock, latch, and hardware replacement: $145-$295 per window, OEM part dependent.
- Crank and operator replacement: $175-$385 per window, including weatherproof sealing.
- Full CWS impact window replacement: $1,100-$2,400 per window installed, depending on size, model line, and whether it’s a like-for-like replacement or an upgrade.
Full replacement pricing swings on size, frame material, and whether the home is in a Miami-Dade or Palm Beach wind zone. The only way to know is to get a written, line-item quote in front of you. Call (850) 801-5596 to schedule your free estimate. We quote side by side, on paper, with both warranty layers registered in writing before the truck leaves your driveway.
Why Palm Beach Homeowners Call TruePane Windows & Doors for CWS Work
We have been serving local communities since 2008, and we approach a CWS window the way a second-generation glazier should: with respect for the product, the homeowner’s time, and the Florida rain. Every job carries our Done Right Promise and The Keystone Standard - both manufacturer warranty layers registered in writing, with durations stated, before we leave the driveway. When a CWS product is no longer the right answer, we quote the alternatives side by side on paper: PGT, CGI, ES Windows, ECO Window Systems, and more than a dozen other lines we’re authorized to install. No pressure, no franchise playbook. Just a square deal from a company that plans to be in Palm Beach thirty years from now.
FAQs
No. We are an independent CWS service provider. We do warranty-safe repairs and replacements using the correct CWS parts and methods, but we are not affiliated with or authorized by CWS. That independence means we quote your options straight, including when a different brand is the better fit for your home and budget.
Yes, in most cases, as long as the repair is done with the correct OEM parts and the work does not alter the structural frame or the impact-rated glazing system. We register all applicable warranty layers in writing with durations stated, per The Keystone Standard, so you know exactly what is covered and for how long. Call (850) 801-5596 and we’ll verify your window’s warranty status before we touch it.
Most common CWS hardware - rollers, latches, cranks, and weatherstripping - is stocked locally or available within two business days. Sealed units and full sashes typically take one to three weeks, depending on the glass package and factory schedule. When a storm is bearing down on Palm Beach, we prioritize the windows that keep your family protected. Call (850) 801-5596 for a straight answer on your specific window.
If the frame is square, the glass is intact, and the failure is hardware or a seal, repair is almost always the better call - it costs less, preserves your original CWS impact rating, and gets your window working again faster. If the frame is corroded, the corners are separating, or the glass package is outdated for Palm Beach’s wind zone, replacement makes more long-term sense. We will show you both options on paper and let the numbers do the talking.
Plan on $1,100-$2,400 per window installed for a full replacement, depending on size and model line, with repaired windows typically well below that. Our quotes are fixed. We do not hit you with change orders or surprise line items once the job is underway. Call (850) 801-5596 for an exact quote - estimates are free.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Palm Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



Before
After
Before
After
Before
After